A valid passport or European identity card is required for any type of flight.
Please note that for any flight departing to or from Monaco, Monegasque resident cards or driving licenses are not accepted. Foreign citizens wishing to stay in the Principality for less than three months require a passport, and in some cases a visa may be required as well.
For more information, please visit https://www.monte-carlo.mc/en/tourism/formalities/
Passengers are required to be at Monacair desk or take-off location:
In case of delay, clause 9 of Terms & Conditions shall apply.
When a chauffeur service is included in your booking, passengers are requested to be on time at their pick-up by being present at the meeting point at least 5 minutes before the pick-up time.
After this deadline, Monacair driver will not be able to wait and passengers will have to go to their take-off location by their own means.
Monacair declines all liability in case of passenger’s delay at the pick-up location, intense traffic jam, or unexpected events that may delay the helicopter take-off or arrival time.
Please refer to https://www.iatatravelcentre.com/ for more information.
There is no age limit but there are special requirements:
The height limit is fixed at 2m10 (6’8”). For tall passengers, we recommend to be particularly cautious with the rotor blades when approaching the helicopter.
The weight limit is 120kg (264 lbs) per passenger.
Pregnant women can fly but we recommend checking with a healthcare professional prior to booking if you have any concerns.
Our staff can assist you into the helicopter and will bring your wheelchair to and from the Heliport while you are flying.
You will need to be able to sit in one of the seats in the helicopter with your legs bent.
Please contact Monacair at least 48 hours before departure.
We recommend that passengers with a heart condition check with a healthcare professional prior to booking.
For Private bookings, the passengers are those who are part of your booking request. The maximum amount is determined by the helicopter capacity, which depends on the model.
For Shared or Seats bookings, the number of passengers depends on the amount of people who booked a similar flight
The maximum dimensions are 60 X 45 X 25 cm.
The maximum weight is 21kg.
We recommend using soft luggage.
Monacair allows for one standard baggage (maximum weight and dimensions in the previous question) as well as one small handbag (purse, briefcase) per person.
Extra luggage is subject to feasibility and not applicable for online bookings.
For any flight, extra bags will be charged 20 € per bag (25 € during the Grand Prix periods from the previous Wednesday to the following Tuesday) if acceptable within the helicopter.
If the number of additional luggage requires Monacair to operate a second helicopter, the cost of the additional helicopters needed will be at the Passenger’s own costs.
The passenger undertakes to communicate to Monacair at least 24 hours in advance any information requiring special care (fragile luggage or with dimensions outside the authorized standard, stroller, animals, etc.) and assume the consequent additional cost.
Each helicopter is carefully disinfected before and after each flight. This is also applied to chauffeur service vehicles in case of ground transportation.
Masks are mandatory for pilots, passengers and ground staff. In case passengers forget it, masks are available at each Monacair desk and inside the helicopters’ cabins.
Hydroalcoholic solutions are displayed on Monacair desks
Upon your arrival in Monaco, depending on where you come from, the Monegasque police can ask you to fill in a Sworn Statement of Absence of Covid-19 Symptoms
We kindly ask each passenger to get notice of their departing country specificities and Monegasque authorities’ requirements before their flights.
https://www.gouvernement.fr/info-coronavirus
Doing a PCR test is highly recommended before traveling to/from Monaco or France.
Please refer to our Terms & Conditions
In case of cancellation of the flight by MONACAIR due to bad weather conditions, the ticket is transformed into a credit note. The flight may be rescheduled at a later date and time within a limit of 3 months. Above the 3 months, the ticket will be refunded in full.
For helicopter transfers, Monacair uses three different types of fares.
The displayed price is valid for an entire helicopter, regardless of the number of passengers onboard.
This fare is always available.
Flights booked with this fare are flexible and refundable as described in our Terms and Conditions.
The displayed price is valid for an entire helicopter, regardless of the number of passengers on board.
Customers selecting this fare agree that the empty seat(s) will be put up for sale for other potential passengers.
This fare is only available on specific routes and will not appear if the chosen helicopter is at maximum passenger capacity.
In exchange for sharing their flight with other passengers, customers selecting this option enjoy two benefits:
The flight is non-lexible and non-refundable as described in our Terms and Conditions.
The displayed price is determined by the number of passengers.
The number of passengers does affect the price.
This fare is only available if another customer has chosen the Shared fare on the same requested route and date.
Customers selecting this fare agree to get onboard another customer’s flight and depart at a time that may or may not differ from their requested departure time.
The flight is non-flexible and non-refundable as described in our Terms and Conditions.
Monacair allows online booking from or to more thant 600 locations.
For custom locations selected via Google Maps, flights are subject to feasibility and fares are estimates based on GPS coordinates selected by the customer.
For such requests, Online Payment is disabled and Monacair will revert with a quotation as soon as possible.
Monacair uses Stripe for both online payments and payments by phone or email.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.
More information at https://stripe.com/docs/security/stripe
Group rates start above 6 passengers.
If you are interested in getting more information or booking a group, please contact our booking department by phone or by using our contact form.
The temperature onboard is usually between 18°C and 21°C as the whole fleet benefits from an air-conditioning system.
The main criteria to keep flying with helicopter is visibility and wind in line with European Aviation Safety Agency.
Light rain that doesn’t impede visibility doesn’t prevent helicopter flights.
In the case of heavy rain or fog we may need to postpone or cancel flights.
We will do our best to notify you as soon as we know your flight will be postponed or canceled. Depending on the location, weather can change rapidly. Monacair will always try to slightly postpone or reschedule your flight. If you are unable to reschedule your flight, it is fully refundable.
Helicopters are required to fly at a minimum of 500 feet (m) above sea level, and on average between 1,000 feet (m) and 1,500 feet (m).
Helicopter flying speed is between 120knots (222km/h) and 150 knots (278km/h), except during take-off and landing.
Monacair has invested in several best-in class helicopters such as Airbus H130 T2 which are characterized by the best noise reduction technology.
In addition, the entire Monacair fleet is equipped with headsets for each passenger which are further reducing noise, so that you may enjoy a pleasant and comfortable flight.
From our many years of experience, most passengers who suffered from aerophobia in airplanes told us they did not experience any fear or anxiety when flying in a helicopter.
We believe the visibility provided by the open-cabin design, especially on single-engine aircrafts, and the expertise of our pilots are the main reasons explaining this pleasant feedback.
The panoramic view provides a clear appreciation of surroundings and allows passengers to predict helicopter movements, giving them a sense of control and reducing their anxiety.
We leave this decision to each individual.
We recommend to have a light meal and avoid alcohol before the flight in order to have a pleasant and comfortable flight.
Monacair reserves the right to refuse any passenger who appears to be under the influence of alcohol or drugs.
Yes, taking pictures and videos onboard in allowed.
Mobile phones must be set on airplane mode during the entire duration of the flight, including take-off and landing.
We strongly recommend that you focus on the personnel’s instructions while embarking or disembarking the aircraft. If you wish to take a picture, please ask the personnel.
Selfie sticks are entirely prohibited inside and outside the aircraft.
Yes. All our pilots speak English and French.
Headset is the main tool to communicate with the pilot if required.
Please note that the pilot is in constant communication which may take priority over questions.
In most cases, no.
Weight balance determines the allocated seats and luggage placement in the helicopter.
Mobile phone can be used if set on airplane mode during the entirety of the flight, including take-off and landing.
It is strictly prohibited to smoke inside or within the entire helicopter landing or take-off area.
Passengers are not permitted to bring any type of beverage in the cabin.
No. Please wait for the instructions of Monacair personnel.
Yes, we can fly during the night but only with twin engine helicopters as per regulations.
Local regulations and opening hours also determine where and when helicopters can fly.
For a 5-passengers helicopter, Monacair can accommodate three golf bags in the luggage compartments and 2 within the cabin.
For a 6-passengers helicopter, Monacair can accommodate three golf bags in the luggage compartments.
Up to 6 (six) pairs of skis can be transported inside the cabin.
Ski basket for ski transportation can be used depending on the departure location (on request only for an additional fee).
Please note that the ski basket is not authorized at Monaco heliport.
The transportation of weapons is strictly regulated by governments. An authorization to transport arms will be requested and Monacair reserves the right to accept or deny weapon transportation.
Please contact our booking department 48 hours before the flight and with all necessary information.
Animals weighing less than 10kg may be transported in a dedicated crate or carrier on your lap in the middle backseat. Crate or carrier dimensions may not exceed 60 x 45 x40 cm.
Please contact our booking department for sports equipment, musical instruments, or any other unusual items.
A chauffeur service for pick-up and drop-off can be included depending on the location and type of fare (See Fares and Payment section for more information).
(1): Monaco country. Municipality of Cannes in range of 10min driving around Cannes Quai du Large Helipad or Cannes Mandelieu Airport. Municipalities of Saint-Tropez, Ramatuelle, Gassin, Cogolin and Grimaud. Courchevel 1850 only.